Our monthly snapshot of how well we are doing. Please contact us if you want more information.
Antivirus: 0 unresolved infections
Antispam: 82% inbound email blocked, 0 false positives.
Support calls: Average waiting time: 14s
Author Archive: Network Support Essex
Snow Day at the Office?
It takes more than a bit of snow to stop us. Our helpdesk is up and running normally now we have heating!
Full cover Restored
Following repairs to the heating at our Woodham office #thebeastfromtheeast is now under control and we are back to full staffing levels. Unfortunately shorts and t-shirts seem to be the required dress code as we have slightly over compensated for yesterdays arctic blast!
Support team get a pat on the back as not a single call went unanswered and all issues were resolved in record time!
New IT Support Partner
If you’re thinking about changing your IT support partner, ask yourself these questions first:
- What are the costs and do they include unlimited support?
- Does data security come as part of the agreement or is it an add-on?
- Do they offer third party software support?
- Do they really understand my business?
- Will they monitor my network 24/7?
- Do they talk in jargon or in plain English?
- Can they save me time and money?
We pride ourselves on putting our customers’ needs first.
So if you’re looking for an IT support partner who can give you all the right answers give us a call.
01245-323900 support@lisltd.co.uk
Emergency Cover Only
Due to failure of the heating systems at our Woodham office, we will be running emergency cover only on Monday 26th February.
We hope to return to normal service by Tuesday and apologise for any inconvenience..