Do you need a VPN at home?

Virtual private networks (VPNs) are great for securing your connection when you’re using public Wi-Fi. However, they can also be put to work in your home. You might use a VPN at work, however do you need a VPN at home?

When you use a VPN, you’re adding a layer of protection to your online activities by building an encrypted tunnel between your traffic and anyone who tries to spy on you. VPNs are great for when you’re out and about, using Wi-Fi networks that aren’t your own. But at home, a VPN can help protect you from other threats and may let you access streaming content that would be otherwise unavailable.

In a recent article aksing written by Darren Allan for msn.com he explores the benefits of having a VPN at home.

Do you need a VPN at home?

People are becoming conscious of the need to take back their privacy online. It is certainly no bad thing to do so at home

What is a VPN?

A VPN gives you online privacy and anonymity by creating a private network from a public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually untraceable. Most important, VPN services establish secure and encrypted connections to provide greater privacy than even a secured Wi-Fi hotspot.

The Threats Abroad

Outside your home, it’s hard to tell which networks you encounter are safe. If you’re at a coffee shop, for example, how can you tell which Wi-Fi network is legitimate? Unless the SSID is posted somewhere, you’re just going to have to guess. Clever bad guys will set up access points with familiar names, hoping to trick people into connecting. Once victims are online, the bad guy does a man-in-the-middle attack, intercepting all the information victims send and receive. This includes a lot of mundane stuff, to be sure, but it can also include bank accounts, login information, and worse.

An attacker doesn’t even need to trick you, they just need to trick your phone or computer. Most devices are configured to reconnect to familiar networks by default. But if an attacker uses the same name of a popular Wi-Fi network, your devices may automatically connect, even without your knowledge.

Both of those attacks require a lot of guesswork, but a good attacker won’t bother with that. Instead, they’ll configure their evil access point to switch SSIDs to match the ones devices are asking for.  For example, at the Black Hat conference a few years ago, a security vendor detected an evil access point that had changed its SSID 1,047 times, tricking 35,000 devices into connecting.

These are situation in which you definitely need a VPN. The encrypted tunnel it creates blocks anyone on the same network as you—even the person managing the network—from seeing what you’re up to.

The Threats at Home

It’s very unlikely that a bad guy broke in to your home, replaced your router, and then waited for the good stuff to roll in. For one thing, that’s just too much work. But for another, attackers need more than one successful hit to make an attack worthwhile. They’ll want to rack up as much information from as many victims as possible. Unless you live above an airport, it’s unlikely that there’s enough foot traffic in your home to justify an attack.

VPNs can be fun

At least half of all VPN use isn’t for personal protection. It’s for streaming video. That might seem odd considering the negative effect that VPNs have on your upload and download speeds, but it makes sense.

That’s where VPNs come in. You can use your VPN to tunnel to a distant server and access content that is restricted in your home country. While Netflix is very good at blocking VPNs, this trick is also useful for sports fans.

Trouble at Home

VPNs are all about securing your traffic from prying eyes, and that’s sometimes a problem when you want your traffic to be seen. If you live in an especially smart home, you’re likely to encounter some problems with using a VPN.

A great example is Chromecast, Google’s dead-simple method for getting content from your phone or computer on to your TV. When you try to use Chromecast with a VPN, all your data is shuffled off your devices through an encrypted tunnel and can’t reach other devices on your local network. You’ll have to switch off your VPN if you want to use this feature, or others like it.

One solution to this problem is to simply raise the level of your VPN and install it on your router. That way, all the data on your local network is funnelled through the VPN, giving you all the protection without causing any of the fuss on the local level. Configuring your router to use a VPN can sound daunting, but some VPN companies will sell you a pre-configured router if you want to give it a try. Still, I think this solution is not for everyone and perhaps best left to people with a determined DIY sensibility.

While many people are using VPNs to stream online content, many (if not most) streaming services are very good at blocking VPN usage. One possible solution is purchasing a static IP address from your VPN provider. These “clean” addresses aren’t associated with VPNs, giving you a better chance of slipping past attempts to block your access.

Speed will always be an issue with VPNs. When a VPN connection is active, your web traffic is going through more machines and more fibre. As a result, this increases latency and slower transfer speeds. Not all VPNs are the same in how much they affect your connection, but you will see some impact.

Do you need a VPN at home?

In truth, the answer to the question of whether you “need” a VPN in your house is going to come down to your own preferences. There are lots of good reasons why a home VPN might be a valuable addition to your security arsenal, but what’s most important is whether you will use it. If you find yourself too frustrated with reduced internet speeds, or juggling streaming devices, don’t use a VPN at home. An unused security feature isn’t useful to anyone.

As more of us are working from home, it may be a good idea to explore your options. Contact the LIS Help Desk and talk to one of our friendly team to see how we can help you.

LIS DIGITAL – SECURING YOUR DIGITAL WORLD

#VPN #AddedSecurity #ExtraPrivacy

Microsoft Teams

Microsoft Teams is perfect for video calls. Have you been using Zoom for your video calls? Microsoft Teams is a better business solution and keeps all your activity with your staff in one place. Here’s our round-up of the latest video call features added to Teams.

Joel Khalili from TechRader asks what is Microsoft Teams? How it works, latest features and top alternatives.

8 reasons your business should be using Microsoft Teams

It enables effective communication

One of the key features of Microsoft Teams is its threaded conversations. Microsoft Teams allows group and private messaging with threaded and persistent conversations.

Users are able to create different channels to organise their communications by topic. This real-time chat function allows you to store brainstorming sessions, conference calls, and other meetings into one, easy-to-find place.

  • You can also integrate audio and video chats
  • You can @mention individuals to bring important messages to their attention
  • Group conversations are visible to the whole team to view, like, share and add to
  • Newly added members can easily get up to speed as everything is archived

Microsoft Teams

Microsoft Teams can be used anywhere, anytime, on any device

As a Cloud-based platform, Microsoft Teams is accessed anywhere via the desktop or mobile application and is supported on Windows, Mac, as well as iOS and Android. All you need is a connection to the internet.

Your productivity is increased

If you use traditional email to work on a project, you can often lose crucial information in ever-multiplying email threads. With Microsoft Teams everyone receives the same message at the same time. As a result, people can collaborate and keep the discussion flowing, helping you reach solutions faster. If a new team member joins, they can access prior conversations with instant access to all project-related files.

It’s fully integrated to Microsoft Office 365

Microsoft Teams is fully integrated to Microsoft Office 365. This includes Word, Excel, Skype for Business, SharePoint and PowerPoint as well as newer tools such as OneNote, Planner, Power BI, Yammer, and Sway.

Your meetings are synced

Microsoft Teams syncs with your calendar and pulls in all your existing appointments. It suggests times when all the other attendees are free. It gives you the option to choose if the meeting is private or open (particularly useful if you are hosting voluntary training or brainstorming sessions). Once created, attendees can post about the meeting in a separate chat thread, set agendas and upload relevant documents. You can also schedule and join meetings using Skype for Business with HD video, VOIP and additional dial-in audio options.

Work better together

With Microsoft Teams everyone can work on the same document at the same time. You can all view the same Word document; edit the same Excel spreadsheet; collaborate on the same PowerPoint presentation while logging persistent chat around that content. It combines chat, meetings, notes, and attachments allowing teams to seamlessly interact with each other wherever they are. Calendars, files and emails can also be shared. The scalability means it is easy to add new users as your business grows.

Customise your workspace with Microsoft Teams

Microsoft Teams allows you to integrate third-party tools as well as your favourite Microsoft apps. If Twitter updates are just as important to your marketing team as a message from the Director, you can customise your workspace to reflect this.

Faster processes

Microsoft Teams lets you speed through common tasks faster and share files easier with a helpful set of slash commands.

Want to get Microsoft Teams for your business?

Lodge Information Services is an accredited Microsoft Partner and can advise you on Office 365 and Microsoft 365 subscriptions. We will find the best solution for your business needs, licence it and install it. Our friendly support technicians are always happy to help. Contact the LIS Help Desk.

LIS – SECURING YOUR DIGITAL YOUR WORLD

#MicrosoftTeams #NewFeatures #MoreProductiveMeetings

Upgrading your software

Upgrading your software can cause issues

Upgrading your software is a huge decision for any business. When an automatic update appears on your screen, should you press update? Recently, some of the big software companies have released updates that have caused issues. Here are four stories that were in the news recently.

A Windows 10 update that was only released 2 weeks ago is breaking some PCs. Matt Hanson from TechRadar take a look.

An Unexpected’ iPhone and iPad update threatens app glitches. James Clayton & Leo Kelion, Technology reporters from the BBC publishes a recent article.

Red Hat Enterprise Linux runs into Boothole patch trouble. Steven Vaughan-Nichols for Linux and Open Source wrote an article for ZDNet.

Norton Antivirus fails to update on Windows 10. Aleksandar Ognjanovic a Troubleshooting Expert  wrote a story for Windows Report.

Upgrading your software

Given upgrades are here to stay, the key is not to regard them as a nuisance, but to recognise that by investing in them, you will benefit your business.

The pros and cons of upgrading your software

To help you make the right decision we’ve created a list of the pros and cons involved:

Pro: Security

New software is always more secure than its predecessors, because the longer a piece of software is on the market, the longer hackers and other bad actors have to figure out its weaknesses. With cyber-security being one of the biggest threats to businesses today (In 2016, 36% of all crimes were “cyber enabled fraud”, while “computer misuse” accounted for a further 17%) that’s a PRO you can’t ignore! Upgrading your software will help your systems with threats from cyber crime.

Con: New software costs money

Software costs can fluctuate between developers and product versions. Some programs might include a discounted price for future upgrades, or you may have to buy the software outright, which can quickly add up when you have to upgrade multiple computers. Making this kind of bulk purchase comes down to whether you have the budget, which can easily dictate how realistic software upgrades are for your company. To overcome these hurdles, Clockwork IT also offers a rental option to its customers allowing them to implement a new system with minimal upfront costs.

Pro: New capabilities

How do businesses justify charging you for an updated piece of software? By providing something that’s substantially better than earlier versions! The latest programs will undoubtedly address previous flaws, increase functionality, and take user feedback into account.

Con: But do you need it?

Of course, while the newest software may be the best, there is no guarantee that you need it. If your “old” program still works fine, and none of the new features will be useful to you, why throw money away on an updated product? In this case, there will almost certainly be something better to spend your money on!

Pro: Productivity and efficiency

The bottom line is this: as software functionality improves, it should deliver greater gains in productivity and efficiency. Some companies could save thousands of hours of work with a simple upgrade – at that point, the question becomes one of economics. Upgrading your software will keep your business up to date with the latest technolgu. This will ensure your team can produce the best product and service for your industry.

Con: Hurdles

While new software tends to be better, and can improve productivity, there will always be a “learning curve” to take into account. If the new programs are very different, it will require significant man-hours to understand. As well as major input from IT specialists, you may want to ask yourself: is it worth it? In other words, do the productivity gains you think you will reap from installation outweigh the height of the hurdles you will need to jump to get to them?

Managed updates

At LIS, we only roll out new software and updates when we know they can help make your business more efficient. This will save you time and money. Our clients benefit from managed upgrades.

If you would like to learn more about the software solutions that could be helping your business towards a more profitable future, contact the LIS Help Desk.

LIS – SECURING YOUR DIGITAL WORLD

#microsoft #updates #BlueScreenOfDeath

Salesforce upgrade

Salesforce upgrade the Work.com platform

The recent Salesforce upgrade has new tools that help workers stay productive from anywhere while also enabling safer in-person experiences. Salesforce has released a number of upgrades to its Work.com platform in an effort to help organizations grow. This will help businesses while returning to the office safely.

Work.com is already being used by cities and companies around the world. Your team will be safe with technology for employee wellness, shift, management manual contact tracing and more. In fact, Salesforce recently announced Work.com for Vaccines to help orchestrate the “largest vaccination campaign in human history”. Governments and healthcare organizations are still preparing to distribute a Covid-19 vaccine, once found.

TechRadar take a closer look at the best CRM software of 2020: Customer relationship management solutions. TechRadar have also compiled some other articles that will help businesses

Salesforce upgrade

Salesforce announced multiple updates to its Work.com solution this week designed to
help companies adjust to the new normal (Image credit: Salesforce)

Employee Workspace is a central digital hub where employees can access the tools and resources, they need to work remotely including productivity apps like Google Workspace, learning platforms such as myTrailhead, payroll systems and more. The workspace also provides personalized communications, embedded collaboration apps and notifications.

Salesforce’s new Employee Helpdesk uses Einstein AI-powered chatbots to provide employees with quick and easy access to knowledge articles and escalation paths across any department. Employees can even use the helpdesk to ask questions about IT support or HR policies and benefits.

Safer in-person experiences with the Salesforce upgrade

While Twitter and other companies have said that they will allow their employees to work from home indefinitely, other organizations are now preparing to return to the office which is why Salesforce has added new communication apps to Work.com to enable safer in-person experiences for both customers and employees.

Brick and mortar businesses can use the company’s Queue Management software to minimize physical lines by creating virtual queues to protect customers and manage onsite capacity. Using the service, customers can easily reserve their place in line from anywhere and get updated on queue status via SMS to avoid having to wait outside for long periods of time.

Communicating updated hours of operation, new appointment times and safety reminders can be done using Saleforce’s Broadcast Messaging. Organizations can use the service to communicate with their employees and customers. They can use their preferred channels such as text, WhatsApp or Facebook Messenger. Businesses can also use Broadcast Messaging to manage follow-up questions or service requests with automated chatbots and personalized service communications.

Finally, Digital Trust Cards allow local store employees to quickly update websites and apps with safety protocols specific to their location. Such as social distancing guidelines and cleaning policies to help build customer trust and confidence that they will be safe when vising in-person businesses.

EVP and GM of Platform, Trailhead and AppExchange at Salesforce, Sarah Franklin explained in a press release how the company’s latest upgrade to Work.com will help businesses thrive in the new normal, saying:

“The pandemic has accelerated everything, and every company is re-imagining work in the new all-digital world. The  new technology helps employees be productive anywhere. It will create a safe in-person experiences for customers, Work.com is helping companies get back to growth and thrive in the new normal.”

The IT doctor will see you know

With so many choices available for a CRM system, which is the right one for your business? We invest time going down the gym, eating the right food and trying to stay healthy. However, how healthy is you IT system?

Winter is on its way; some people are having their flu jab. Contact the LIS Help Desk to book your IT audit. We will make sure you have the right security in place to stay healthy. Upgrade your software to stay efficient and prescribe any other long-term treatment to make sure your business stays fit.

LIS – SECURING YOUR DIGITAL WORLD

#Salesforce #CRM #Business #ITsupport

 

Museum losing millions

Facebook donates £1 million to help save a museum losing millions

Facebook is donating £1 million to Bletchley Park. The UK centre for Allied code breaking during World War II that now operates as a museum. This museum is losing millions of pounds during the pandemic. Rory Cellen-Jones the BBC’s Technology Correspondent takes closer look into this generous donation.

Leaders of the UK’s cultural sector warned the industry is facing possible devastation. A potential loss of more than 400,000 jobs and up to £74 billion in revenue to the end of 2020. This is due to the COVID-19 pandemic. According to new research from Oxford Economics commissioned by Creative Industries Federation. The research suggested museums are losing millions of revenue. As well as, theatres, galleries, will experience twice as much economic fallout from the pandemic as the overall economy. This also includes the industries of music, film, TV, Architecture and publishing.

Donation helps museum losing millions

The Bletchley Park Trust, a registered charity, announced in August that the site was facing a revenue shortfall of £2 million because of falling visitor numbers caused by the coronavirus. Because of the drop-in revenue (95% of annual income), the park announced it was considering 35 redundancies, constituting a third of its workforce. Facebook’s donation will save some of these jobs, but it’s not clear how many.

Museums lose millions

National Museum of Computing, Bletchley Park, Bletchley, Milton Keynes, UK

An ongoing legacy

Facebook said it made the donation in recognition of Bletchley Park’s “ongoing legacy as a birthplace of modern computing.” The park’s code breakers and mathematicians cracked the Enigma codes used by the Nazis. An achievement that some historians say shortened the length of the war by two to four years. They also made key theoretical and engineering breakthroughs. These include the creation of Colossus, the world’s first programmable digital computer. With the help of Alan Turing’s work, the English mathematician who is seen as the father of modern computer science and artificial intelligence. At its height, the code-breaking operation at Bletchley Park included some 10,000 employees, with women constituting roughly 75% of the workforce.

Bletchley Park Quote

 “The historic achievements of Alan Turing and the Bletchley team have benefited all of us greatly, including Facebook. We are thrilled to help preserve this spiritual home of modern computing,” said Steve Hatch, Facebook’s vice president of Northern Europe, in a press statement. The UK is Facebook’s biggest engineering hub outside the US, home to more than 3,000 employees, with more than half working in engineering roles.

In a press statement, Bletchley Park CEO Iain Standen said the site was “very grateful to Facebook” for its donation. “With this significant support, the Bletchley Park Trust will be better positioned to operate in the ‘new world’. It will keep its doors open for future generations,” said Standen.

Helping businesses in these troubled times

Museums are losing millions and all of the creative industries are experiencing difficult times. If ignored, thousands of world-leading creative businesses are set to close their doors, jobs will be lost and billions will be lost to our economy. The repercussions would have a devastating and irreversible effect on our country.

LIS client benefit from support for workers from home. Our team provide remote IT support and make sure your team have the correct access and security to enable them to work as if they were in the office. Contact the LIS Help Desk to find out how we can support your company.

LIS – SECURING YOUR DIGITAL WORLD

#technews #bletchleypark #funding #facebook