Some of the most common scams you need to be looking out for. Your business is being targeted (all businesses are, all the time). It’s from last year, but still valid. Good antivirus helps as does a spam filter with phishing protection but your people are your biggest risk!
#scams #dontgetcaughtout
Are you confident that all your staff know how to recognise an internet scam or phishing attack?
If the answer’s no, contact us today for an online safety training session. Call 01245-323900 or email support@lisltd.co.uk. Don’t be an April Fool and wait until it is too late!
#hackers #training #bettersafethansorry
Time for another TED Talk: How to build a business that lasts 100 years
#businessplanning #strategy #longevity #ted
Looking for business growth investment? The ups and downs of peer-to-peer finance.
If you are struggling with funding the upgrades to solve the 2020 problem then consider peer finance. Don’t forget alternatives such as hardware-as-a-service, and traditional leasing (including LIS Managed Services in the lease as well as installation, support, maintenance).
Great customer service is about letting your client know they matter to you. And that starts with having a great team.
These are the key traits customers look for: Empathy; patience; clear communication; knowledge; and fast resolutions.
What else helps you give great service? Well we think, good systems supporting the team so they know what is in play; and in our business (managed IT Support) we need to be mind readers with the ability to completely ignore what is being said in favour of what might be meant. We pride ourselves on giving great customer service!
If you need to upgrade your systems to improve your customers’ experience then contact LIS to help drive the change.
#thecustomerisalwaysright #customerservice #business #mindreaders
